22, February 2025

Innovation in Online Food Delivery Services: A Review and Future Agenda

VOLUME-11; ISSUE-2; FEB-2025

Author(s): 1Shalini Jain, 2 Jagrati Singh, 3Akshay Kumar Satsangi

Authors Affiliations:

1Ph.D Scholar -Management, Dayal Bagh Educational Institute, Agra, Uttar Pradesh, India

2 Ph.D Scholar -Management, Dayal Bagh Educational Institute, Agra, Uttar Pradesh, India

3Professor, Dayal Bagh Educational Institute, Agra, Uttar Pradesh, India

DOIs:10.2015/IJIRMF/202502012     |     Paper ID: IJIRMF202502012


Abstract
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Today, the area of online food delivery is critical with respect to accessing and consuming one's meal, and it has transformed by technology and shifts in taste among consumers. The food delivery sector has changed from its core roots of traditional food delivery systems into a highly innovative marketplace facilitated by digital platforms. This paper investigates the innovations that have changed the terrain of online food delivery, from platform models to integrated technology to customer-centric applications. The study will, therefore, address the evolution, market dynamics, and socioeconomic impacts to help broaden the knowledge on how innovation continues redefining consumer habits and business practices within the food service industry.

Online food delivery (OFD), Electronic commerce (e.commerce)

Shalini Jain,  Jagrati Singh, Akshay Kumar Satsangi (2025); Innovation in Online Food Delivery Services: A Review and Future Agenda, International Journal for Innovative Research in Multidisciplinary Field, ISSN(O): 2455-0620, Vol-11, Issue-2, Pp.67-74          Available on –   https://www.ijirmf.com/

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